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AH PERFECTION:
Strange, but the most popular, the most widely-requested, and
the most widely quoted piece I've ever written was not about the
stock market -- it was about business, and specifically about
what I call the theoretical "ideal business." I first published
this piece in the early-1970s. But seldom does a month go by
when I don't get requests from subscribers or from some
publication or corporation to republish "the ideal business." So
here it is again -- with a few added comments.
I once asked a
friend, a prominent New York corporate lawyer, "Dave, in all
your years of experience, what was the single best business
you've ever come across?" Without hesitation, Dave answered, "I
have a client whose sole business is manufacturing a chemical
that is critical in making synthetic rubber.
This chemical is used
in very small quantities in rubber manufacturing, but it is
absolutely essential and can be used in only super-refined form.
"My client is the
only one who manufactures this chemical. He therefore owns a
virtual monopoly since this chemical is extremely difficult to
manufacture and not enough of it is used to warrant another
company competing with him. Furthermore, since the rubber
companies need only small quantities of this chemical, they
don't particularly care what they pay for it -- as long as it
meets their very demanding specifications. My client is a
millionaire many times over, and his business is the best I've
ever come across." I was fascinated by the lawyer's story, and I
never forgot it.
When I was a young
man and just out of college my father gave me a few words of
advice. Dad had loads of experience; he had been in the paper
manufacturing business; he had been assistant to Mr. Sam
Bloomingdale (of Bloomingdale's Department store); he had been
in construction (he was a civil engineer); and he was also an
expert in real estate management.
Here's what my dad
told me: "Richard, stay out of the retail business. The hours
are too long, and you're dealing with every darn variable under
the sun. Stay out of real estate; when hard times arrive real
estate comes to a dead stop and then it collapses. Furthermore,
real estate is illiquid. When the collapse comes, you can't
unload. Get into manufacturing; make something people can use.
And make something that you can sell to the world. But Richard,
my boy, if you're really serious about making money, get into
the money business. It's clean, you can use your brains, you can
get rid of your inventory and your mistakes in 30 seconds, and
your product, money, never goes out of fashion."
So much for my
father's wisdom (which was obviously tainted by the Great
Depression). But Dad was a very wise man. For my own part, I've
been in a number of businesses -- from textile designing to
advertising to book publishing to owning a night club to the
investment advisory business.
It's said that every
business needs (1) a dreamer, (2) a businessman, and (3) a S.O.B.
Well, I don't know about number 3, but most successful
businesses do have a number 3 or all too often they seem to have
a combined number 2 and number 3.
Bill Gates is known
as "America's richest man." Bully for Billy. But do you know
what Gates' biggest coup was? When Gates was dealing with IBM,
Big Blue needed an operating system for their computer. Gates
didn't have one, but he knew where to find one. A little outfit
in Seattle had one. Gates bought the system for a mere $50,000
and presented it to IBM. That was the beginning of Microsoft's
rise to power. Lesson: It's not enough to have the product, you
have to know and understand your market. Gates didn't have the
product, but he knew the market -- and he knew where to acquire
the product.
Apple had by far the
best product in the Mac. But Apple made a monumental mistake.
They refused to license ALL PC manufacturers to use the Mac
operating system. If they had, Apple today could be Microsoft,
and Gates would still be trying to come out with something
useful (the fact is Microsoft has been a follower and a great
marketer, not an innovator). "Find a need and fill it," runs the
old adage. Maybe today they should change that to, "Dream up a
need and fill it." That's what has happened in the world of
computers. And it will happen again and again.
All right, let's
return to that wonderful world of perfection. I spent a lot of
time and thought in working up the criteria for what I've termed
the IDEAL BUSINESS. Now obviously, the ideal business doesn't
exist and probably never will. But if you're about to start a
business or join someone else's business or if you want to buy a
business, the following list may help you. The more of these
criteria that you can apply to your new business or new job, the
better off you'll be.
(1) The ideal
business sells the world, rather than a single neighborhood or
even a single city or state. In other words, it has an unlimited
global market (and today this is more important than ever, since
world markets have now opened up to an extent unparalleled in my
lifetime). By the way, how many times have you seen a retail
store that has been doing well for years -- then another bigger
and better retail store moves nearby, and it's kaput for the
first store.
(2) The ideal
business offers a product which enjoys an "inelastic" demand.
Inelastic refers to a product that people need or desire --
almost regardless of price.
(3) The ideal
business sells a product which cannot be easily substituted or
copied. This means that the product is an original or at least
it's something that can be copyrighted or patented.
(4) The ideal
business has minimal labor requirements (the fewer personnel,
the better). Today's example of this is the much-talked about
"virtual corporation." The virtual corporation may consist of an
office with three executives, where literally all manufacturing
and services are farmed out to other companies.
(5) The ideal
business enjoys low overhead. It does not need an expensive
location; it does not need large amounts of electricity,
advertising, legal advice, high-priced employees, large
inventory, etc.
(6) The ideal
business does not require big cash outlays or major investments
in equipment. In other words, it does not tie up your capital
(incidentally, one of the major reasons for new-business failure
is under-capitalization).
(7) The ideal
business enjoys cash billings. In other words, it does not tie
up your capital with lengthy or complex credit terms.
(8) The ideal
business is relatively free of all kinds of government and
industry regulations and strictures (and if you're now in your
own business, you most definitely know what I mean with this
one).
(9) The ideal
business is portable or easily moveable. This means that you can
take your business (and yourself) anywhere you want -- Nevada,
Florida, Texas, Washington, S. Dakota (none have state income
taxes) or hey, maybe even Monte Carlo or Switzerland or the
south of France.
(10) Here's a crucial
one that's often overlooked; the ideal business satisfies your
intellectual (and often emotional) needs. There's nothing like
being fascinated with what you're doing. When that happens,
you're not working, you're having fun.
(11) The ideal
business leaves you with free time. In other words, it doesn't
require your labor and attention 12, 16 or 18 hours a day (my
lawyer wife, who leaves the house at 6:30 AM and comes home at
6:30 PM and often later, has been well aware of this one).
(12) Super-important:
the ideal business is one in which your income is not limited by
your personal output (lawyers and doctors have this problem).
No, in the ideal business you can sell 10,000 customers as
easily as you sell one (publishing is an example).
That's it. If you use
this list it may help you cut through a lot of nonsense and
hypocrisy and wishes and dreams regarding what you are looking
for in life and in your work. None of us own or work at the
ideal business. But it's helpful knowing what we're looking for
and dealing with. As a buddy of mine once put it, "I can't lay
an egg and I can't cook, but I know what a great omelette looks
like and tastes like."
Richard Russe
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